The OS for Ethical Debt Recovery

Recovery, End to End.

Collexa is the comprehensive, auditable SaaS platform designed for financial institutions and corporate lenders to manage clients, track debtors, process secure remittances, and handle legal actions seamlessly.

Client Portal Login Request Access

Standard Rate: 30%
Workflow: 5-Stage
Compliance: 100%

secure.collexa.io

SECURE SYSTEM

Professional debt collection consultation

Case Review · Gaborone ACTIVE

Active Portfolio File

MATIMBA01

LEGAL STAGE

Original Balance

BWP 50,000

Outstanding

BWP 41,500

Total Recovered

BWP 8,500

Commission (30%)

BWP 2,550

Recovery Progress 17% Collected

Next Action: Scheduled Promise to Pay

15 Oct

Robust Architecture

Enterprise-grade recovery capabilities

From initial client submission to final settlement and remittance — every action, payment transaction, and legal notice is securely captured, audited, and traceable within Collexa.

Two professionals reviewing financial documents together

Client & Debtor Onboarding

Every relationship, documented and traceable

Built to support the entire recovery lifecycle

From the first consultation to the final remittance, every step is captured, reviewed, and approved by the right person. No paperwork gets lost. No payment goes unrecorded.

✓ Intelligent duplicate detection prevents duplicate debtor records.
✓ Automated file numbering keeps every portfolio uniquely identifiable.
✓ Maker-checker approvals enforce segregation of duties on every sensitive action.

Client & Debtor Registration

Manage individual and corporate clients alongside individual and company debtors with intelligent duplicate detection and director tracking.

Automatic File Numbering

Generate unique sequential prefixes per client (e.g., MATIMBA01). Never reused, ensuring complete traceability across your entire portfolio.

Multi-Channel Collections

Log phone calls, SMS notifications, WhatsApp interactions, field visits, formal demand letters, and follow-up promises instantly.

5-Stage Structured Workflow

Seamlessly escalate portfolios from Early-Stage → Mid-Stage → Third-Party → Legal → Closed with strict authorization controls.

Automated Commission Engine

Accurately calculate standard 30% commissions per agreement on gross/net receipts, alongside file-opening and administrative fees.

Secure Payments & Remittances

Process cash, mobile money (Orange Money, Real Pay), and direct bank transfers with automatic receipting and remittance approvals.

Professional Statements & Invoices

Generate clean PDF invoices, client payout statements, payment receipts, and itemized debtor ledgers with running balances.

Legal Case Tracking

Manage external attorneys, court dates, formal summons, judgments, asset enforcement, and legal cost allocations tied directly to files.

Advanced Analytics & Reporting

Gain real-time insights with collections breakdowns by client, collector, branch, payment channel, aged debt buckets, and staff KPIs.

Role-Based Access Control

Enforce security across 7 defined user roles ranging from System Administrator to Auditor, with Maker-Checker dual approvals for sensitive actions.

Immutable Audit Trail

Every system creation, modification, financial reversal, and waiver is permanently logged with precise before-and-after attribute tracking.

Integrated Document Management

Securely upload and categorize legal contracts, debtor identification documents, bank invoices, and court orders linked directly to records.

System Lifecycle

A transparent, fully auditable workflow

Every debt record progresses through a standardized lifecycle within Collexa to ensure compliance, accountability, and maximum recovery yields.

Professional team reviewing financial case files

Case Workflow

Every action logged. Every file accounted for.

From submission to closure — managed by the right people, with the right approvals.

1 Stage 01

Client Onboarding

Register corporate or individual creditor clients and establish customized commission agreements.
2 Stage 02

Debt Submission

Capture original debt amounts, breakdown categories, due dates, and supporting evidentiary files.
3 Stage 03

Debtor Profiling

Register debtor details with built-in validation checks to prevent duplicate entries.
4 Stage 04

Auto File Allocation

Instant generation of unique secure file identifiers for systematic tracking.
5 Stage 05

Collector Assignment

Intelligently assign portfolios to collectors based on specialization and workload.
6 Stage 06

Collection Interactions

Log communications, promises-to-pay, payment plan agreements, and field notes.
7 Stage 07

Payment & Remittance

Record settlement transactions, compute commissions automatically, and queue payouts.
8 Stage 08

Resolution & Closure

Settle, write off, withdraw, or legally close files with supervisory approval.

Integrated Suite

One unified platform. 16 powerful modules.

Everything your recovery agency needs integrated into a single high-performance dashboard.

✓ Dashboard & Reminders

✓ Client Registration

✓ Debtor Registration

✓ Debt Submission

✓ Action & Follow-Ups

✓ Debt Stage Management

✓ Payments & Remittances

✓ Invoices & Receipts

✓ Client Statements

✓ Debtor Statements

✓ Legal & Lawyer Management

✓ Reports & Analytics

✓ Document Management

✓ Users & System Settings

✓ Audit Trail Log

✓ File Numbering Engine

Regulatory Security

Built for the African regulatory landscape

Collexa is tailored to local financial reporting standards, utilizing Botswana Pula (BWP) currency formatting, local timestamping, and statutory data protection protocols.

Local Pula (BWP) multi-account ledger accuracy
Maker-Checker authorization protocols for debt write-offs
Bank-grade encryption for sensitive debtor and client PII

Client signing a formal agreement with a professional advisor

System Security Metrics

Uptime Guarantee

99.9%

Audit Logs

Immutable

Access Controls

7 Roles

Data Storage

Encrypted